Privacy policy

Greendiscounter cares deeply about your privacy. We therefore only process data we need for (improving) our services and treat the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services accessed on it by Greendiscounter. The effective date for the validity of these terms and conditions is 15/10/2026, with the publication of a new version, the validity of all previous versions expires.

This privacy policy describes what information about you is collected by us, what this information is used for, and with whom and under what conditions, if any, this information may be shared with third parties. We also explain to you how we store your data and how we protect your data from misuse and what rights you have with respect to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact, you will find the contact information at the end of our privacy policy.

Below you can read how we process your data, where we store it, which security techniques we use and to whom the data can be viewed.

We use Afosto for our webshop, including product information, the shopping cart, customer accounts and orders. Website content is managed with Statamic and displayed with Nuxt. These systems process the data needed to provide the relevant webshop functions and our services.

Our website may display a Luuma product advisor. When you use it, the information you enter is processed to provide advice. The advisor is loaded within the website's cookie settings.

If you sign up for our newsletter, we use Klaviyo to process your email address, language preference and consent. You first receive an email asking you to confirm your request. You are subscribed only after that confirmation. You can unsubscribe using the link in every newsletter.

When you email us, we process your email address and the information in your message to answer your question. We treat this correspondence confidentially.

The available payment methods are shown at checkout. The data needed to execute your payment is processed by the relevant payment service provider. We process the payment and order information needed to handle your order.

To deliver your order, we share the necessary name and address information with the carrier handling the delivery. If the carrier uses a subcontractor, the data needed for delivery may also be passed to that party.

For our administration and bookkeeping, we process your name, address and order information. This data is used to administer sales invoices and comply with applicable administrative obligations.

We use your information solely for the purpose of providing our services. That is, the purpose of the processing is always directly related to the task you provide. We use your data for the newsletter only with your consent. We do not use your data for other (targeted) marketing. If you share data with us and we use this data to contact you - other than at your request - at a later time, we ask for your explicit consent. Your data is shared with third parties only for the services described above and to meet accounting and other administrative obligations. These third parties are all bound to confidentiality by virtue of the agreement between them and us or an oath or legal obligation.

Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (for example, your IP address, web browser and operating system) may constitute personal data.

Where appropriate, Greendiscounter may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will oppose it within the possibilities provided by law.

We will retain your data for as long as you are our customer. This means that we will retain your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we must retain invoices containing your (personal) data, so we will retain this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents we have produced as a result of your assignment.

Pursuant to applicable Dutch and European legislation, as a data subject you have certain rights with respect to personal data processed by us or on our behalf. We explain below what these rights are and how to invoke them. In principle, to prevent misuse, we send copies and transcripts of your data only to your e-mail address already known to us. In the event that you use the

data to another e-mail address or by mail, for example, we will ask you to identify yourself. We keep records of completed requests, in the case of a forgetting request we administer anonymized data. You will receive all transcripts and copy n of data in the machine-readable data format we use within our systems. You have the right to file a complaint with the Personal Data Authority at any time if you suspect that we are using your personal data in an inappropriate manner.

You always have the right to inspect the data we process (or have processed) that relate to your person or can be traced back to you. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with a list of the processors holding this data at the e-mail address known to us, indicating the category under which we have stored this data.

You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you rectified. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data has been updated.

You always have the right to restrict the data we process or have processed that relates to your person or is traceable to it. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the data will no longer be processed until you lift the restriction.

You always have the right to have the data we process (or have processed) that relates to your person or can be traced back to you, carried out by another party. You may make a request to this effect to our privacy contact. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copy n of all data about you that we have processed or have processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we will no longer be able to continue providing services in such a case, as the secure linking of data files can no longer be guaranteed.

You have the right, where applicable, to object to the processing of your personal data by or on behalf of Greendiscounter. If you object, we will immediately cease data processing pending resolution of your objection. If your objection is well-founded we will make copies and/or copies of data that we process (or have processed) available to you and then cease processing permanently. You also have the right not to be subjected to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe it does, please contact our privacy contact.

With your consent, we use Google Analytics to measure how visitors use the website and to create reports. We use Cookiebot to manage your cookie preferences. You can change or withdraw your consent through the cookie settings. The cookie declaration provides information about detected cookies and their providers.

Third-party services may place cookies. The Cookiebot declaration on our cookie page shows the available information about these cookies. Non-essential cookies are subject to Cookiebot's consent settings.

We reserve the right to change our privacy policy at any time. On this page, however, you will always find the most recent version. If the new privacy policy affects how we process data already collected about you, we will notify you by email.

Greendiscounter / Klimadeluxe GmbH

Wassenbergstrasse 36

46446 Emmerich am Rhein

Germany

info@greendiscounter.nl